Behördengänge per Mausklick: Warum die Verwaltung vielerorts an digitalen Dienstleistungen scheitert
Behördengänge per MausklickDen Wohnsitz online ummelden oder einen Bauantrag stellen? Ohne einen Behördentermin unmöglich. Dabei hat die Bundesregierung allerlei gesetzliche Rahmenbedingungen für eine digitale Verwaltung geschaffen. Warum tut sich das Land so schwer?
Der Computer gehört für die meisten Bürger zum Alltag. Doch längst nicht alle Behördengänge lassen sich per Mausklick erledigen. Woran liegt das?
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